Planet Pharma Solutions

Privacy Policy

This document explains how we handle personal information, including our policy on the protection of personal information.

1. Policy on the Protection of Personal Information

Pla-Net Pharma Solutions, Inc. (hereinafter referred to as "the Company") recognizes the importance of personal information and has established the following personal information protection policy to ensure the appropriate handling of personal information.

  1. We will comply with the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Act") and other related laws, guidelines, and other social norms, and will make every effort to practice the protection of personal information.
  2. When acquiring personal information, we will specify the purpose of use as much as possible, publicly announce the purpose of use in advance, and acquire personal information to the extent necessary through legal and fair means.
  3. We will use personal information only within the scope of the specified purposes of use. We will not handle personal information beyond the scope of the specified purposes of use.
  4. We will not provide or disclose personal information to third parties without the consent of the person identified by such personal information (hereinafter referred to as "the person"), except as permitted by law.
  5. We will respond to requests for disclosure, correction, or deletion of personal information in our possession as soon as reasonably possible in accordance with separately established procedures.
  6. We will take necessary and appropriate security measures to prevent and correct the risk of leakage, loss, or damage of personal information, and will take reasonable and appropriate security measures.
  7. We will respond appropriately and promptly to any complaints or consultations regarding our handling of personal information.
  8. We will establish a management system for the protection of personal information (including this policy and rules and regulations for the protection of personal information), ensure that all employees and other related parties are fully aware of this system, implement and maintain it, and continually improve it.
  9. We will make improvements and modifications to our approach and methods of protecting and handling personal information as appropriate. Accordingly, this policy is subject to change without notice.

2. Purpose of Use of Personal Information

We have established the following purposes for the use of personal information in our possession, and will handle personal information within the scope of such purposes, except as permitted by law.
The purpose of use of all retained personal data (personal information subject to disclosure) is also as follows.
Notwithstanding the following, personal information in our possession may be used to submit notifications or reports in accordance with laws and other regulations, or to conduct surveys, notifications, or other communications from us to the extent necessary to conduct the business of our company and M3 Group companies (definitions are set forth in "Joint Use of Personal Information"). (Definitions are set forth in the "Shared Use of Personal Information" section below.
We may also outsource the handling of such personal information to third parties.

1.Purpose of use of personal information concerning customers and business partners

2.Purpose of use of personal information concerning applicants for employment and personal information obtained through the human resources data provision service

3.Purpose of use of personal information of directors, employees (including those who were directors or employees in the past) or their family members

3. Provision of Personal Information to Third Parties

In principle, we do not provide personal information to third parties without the consent of the person concerned.
We will provide personal information only after specifying the recipient and the content of the information to be provided and obtaining the consent of the customer.
However, personal information may be provided without the consent of the customer in the following cases.

4. Use in the Sharing of Personal Information

4.1 Use in sharing with M3, Inc. and the companies of the M3 Group

Our company will jointly use personal information with M3, Inc. and M3 Group companies (meaning consolidated subsidiaries of M3, Inc.) as follows.

Items that are sharedName, company name (organization name), title, telephone number, e-mail address, address, other information on business cards, and other information obtained by the Company through business negotiations
Purpose of use by joint usersTo provide information and other information on services provided by M3 Inc. and M3 Group companies, to communicate, negotiate, discuss, fulfill contracts, and make inquiries
Range of joint usersM3 Corporation and M3 Group companies
Holder of responsibility for managementPlanet Pharma Solutions, Inc.

5.1 About cookies

A cookie is a mechanism that stores on the user's computer the usage history, input contents, and other information sent and received between the browser and the server when the user uses a web page.
The next time the same page is accessed, the cookie information can be used by the page operator to change the display for each user.

If the user has allowed cookies to be sent and received in the browser settings, the Web site can retrieve cookies from the user's browser.
Note that the user's browser only sends and receives cookies sent and received by the server of that Web site to protect privacy.
Users can change their settings to disable the cookie function, but please note that if you do so, you may not be able to use some of our services.

5.2 Cookie preferences

Users can choose to "Allow all cookies," "Reject all cookies," or "Notify user when cookies are received," among other settings related to the sending and receiving of cookies.
The setting method varies depending on the browser.Please refer to your browser's "Help" menu for information on how to set cookies.

Please note that if you select a setting that rejects all cookies, you may not be able to use services that require authentication, or you may experience other restrictions in using various services on the Internet.

5.3 Things that PPS uses cookies for

PPS uses cookies for the following purposes.

6. Disclosure of Personal Information

What you can request

In accordance with the Personal Information Protection Law, we accept the following requests (hereinafter collectively referred to as "Requests for Disclosure, etc.") from the individual or his/her representative with respect to personal information held by us.

  1. Request for notification of purpose of use (request based on Article 32, Paragraph 2 of the Act)
  2. Request for disclosure (request based on Article 33, Paragraph 1 of the Act)
  3. Request for correction, addition, or deletion of content (based on Article 34, Paragraph 1 of the Act)
  4. Request for suspension or deletion of use (based on Article 35, Paragraph 1 of the Act)
  5. Request for suspension of provision to third parties (based on Article 35, Paragraph 2 of the Act)

If you wish to make a "Request for Disclosure, etc.", please contact us at the contact information below.

After confirming your identity, we will promptly respond to your request in accordance with our prescribed procedures.

7. Contact Us

For inquiries regarding our handling of personal information, please contact us from the following link.


Inquiry by e-mail
Pla-Net Pharma Solutions K.K. Personal Information Inquiry Desk

Inquiry in writing
East Bldg., Tokyo Sumitomo Twin Building, 27-1, Shinkawa 2-chome, Chuo-ku, Tokyo 104-0033, Japan Personal Information Inquiry Office, PlaNet Pharma Solutions Co.

Established: April 20, 2022
Last revised: 02/01/2025
Planet Pharma Solutions, Inc.
Representative Director: Masayuki Ueno

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